{"id":4643,"date":"2023-05-02T08:30:47","date_gmt":"2023-05-02T06:30:47","guid":{"rendered":"https:\/\/curit.dk\/?p=4643"},"modified":"2026-04-14T08:32:52","modified_gmt":"2026-04-14T06:32:52","slug":"moed-curitterne-supporten-med-speciale-i-finans","status":"publish","type":"post","link":"https:\/\/curit.dk\/en\/moed-curitterne-supporten-med-speciale-i-finans\/","title":{"rendered":"M\u00f8d Curitterne \u2013 Supporten med speciale i finans"},"content":{"rendered":"

\"\"<\/p>\n

Rasmus, vil du ikke fort\u00e6lle lidt om, hvad du laver hos Curit?<\/strong><\/h5>\n

Jo, jeg har funktionen som IFS finans konsulent og s\u00e5 jeg sidder ogs\u00e5 i vores supportafdeling. Derudover er jeg i gang med at arbejde mig hen imod en HR-konsulent rolle, hvilket blandt andet indeb\u00e6rer, at jeg er i gang med at blive certificeret inden for HR-modulet. Samtidig laver jeg ogs\u00e5 integrationer i forbindelse med finans-modulet. Jeg har implementeret flere bankintegrationer, s\u00e5som formatet ISO20022. Herudover har jeg ogs\u00e5 st\u00e5et for implementering af Readsoft, som anvendes til indl\u00e6sning af leverand\u00f8rfakturaer til IFS Applications.<\/p>\n

 <\/p>\n

Hvad synes du bedst om ved arbejdet med at supportere Curits kunder?<\/strong><\/h5>\n

Det er fleksibiliteten i arbejdsopgaverne og den direkte kundekontakt. Jeg har l\u00e6rt mange af Curits kunder og deres ops\u00e6tning at kende gennem arbejdet i supporten. I supporten kommer kunderne med alle slags sp\u00f8rgsm\u00e5l og arbejdsopgaver. Det kan v\u00e6re de store og komplekse opgaver, der kr\u00e6ver mange timers arbejde og sm\u00e5 ting, der kan l\u00f8ses i telefonen. Supportrollen kr\u00e6ver, at man kan vurdere, om det er noget, man skal eksekvere p\u00e5 lige nu, eller om det er noget kunden blot, har et behov for senere og om det er en problemstilling der kr\u00e6ver en mere udf\u00f8rlig sparring. Det er klart \u00e9n af de bedste ting ved at v\u00e6re en del af supporten, at mange af kundehenvendelserne kommer denne her vej. S\u00e5 for mig at se, er supporten lidt Curits motorrum, hvor opgaverne bliver fordelt til de \u00f8vrige konsulenter, hvis vi ikke selv kan l\u00f8se dem. I supporten sidder jeg sammen med Anna og Anne, to gode kolleger, og vi er ret gode til at fordele indkomne opgaver mellem os, da vores kompetencer inden for IFS sp\u00e6nder vidt. Jeg vil hermed ogs\u00e5 opfordre vores kunder til at bruge supporten, da vi ser det som vores fornemste opgave at assistere vores kunder med deres IFS-l\u00f8sning. S\u00e5 ring eller skriv til supporten; vi st\u00e5r klar til at hj\u00e6lpe jer!<\/p>\n

 <\/p>\n

Hvilke dele af IFS synes du er mest interessant og udfordrende at arbejde med?<\/strong><\/h5>\n

Det er et godt sp\u00f8rgsm\u00e5l. Jeg t\u00e6nker, det er den fleksibilitet, IFS-l\u00f8sningen giver vores kunder, ment p\u00e5 den m\u00e5de, at alle vores kunder kan k\u00f8re forskellige l\u00f8sninger selvom det er samme system. S\u00e5 for mig, betyder d\u00e9t, at to kunder i princippet \u00f8nsker den samme opgave l\u00f8st, ikke at vejen derhen er den samme, da kunderne har deres egne individuelle nuancer og pr\u00e6ferencer. Det v\u00e6kker min nysgerrighed, at opgaverne p\u00e5 papiret ligner hinanden, men processerne bagved er anderledes. Jeg synes, det er sp\u00e6ndende at udfordre kunderne p\u00e5, hvad IFS Applications kan og at kunderne udfordrer mig p\u00e5, hvordan de bruger IFS Applications.<\/p>\n

 <\/p>\n

Hvordan er det at arbejde hos Curit?<\/strong><\/h5>\n

Det er rigtig godt! Jeg er glad for mine kolleger, og Curit som arbejdssted er gode til at im\u00f8dekomme nye ideer og tiltag. Det er nok ogs\u00e5 en fordel, at Curit ikke er s\u00e5 store, for der er ikke langt til den \u00f8verste ledelse, s\u00e5 nye forslag kommer hurtigt derop og bliver vendt. Jeg har for eksempel v\u00e6ret med til at starte vores Fredagscafe, hvilket er et initiativ, der er blevet taget imod med \u00e5bne arme. Derudover er jeg ogs\u00e5 med i festudvalget, og det samme g\u00f8r sig g\u00e6ldende her: Hvis du kan argumentere for din ide, ja s\u00e5 kan det meste lade sig g\u00f8re. Samtidig er der god opbakning fra kollegerne til de tiltag, vi s\u00e6tter i s\u00f8en.<\/p>\n

Og s\u00e5 er der jo arbejdsopgaverne. Jeg synes det er meget sp\u00e6ndende, at opgaverne netop er s\u00e5 varierende; det betyder noget for mig, at opgaverne udfordrer mig. Nogle gange f\u00e5r jeg opgaver, der kr\u00e6ver timers arbejde, hvor jeg skal dykke ned i detaljen i den enkelte kundes IFS-l\u00f8sning for at finde svar. Andre gange tager det mig m\u00e5ske fem minutter at finde frem til l\u00f8sningen. Det er det, der er med til at holde mig i gang. At have en arbejdsplads, hvor man har det godt socialt og bliver udfordret fagligt er en god kombination. Nogle vil m\u00e5ske ogs\u00e5 t\u00e6nke, at support bare er support, men s\u00e5dan ser jeg det ikke. Supporten er ofte der, hvor kunderne m\u00f8der os f\u00f8rst efter de er g\u00e5et i drift, og derfor er det vigtigt, at vores kunder f\u00e5r en god oplevelse allerede her. Vi f\u00e5r ofte positiv feedback fra vores kunder, hvis de har kontaktet os, med et issue de m\u00e5ske har haft problemer med l\u00e6nge,\u00a0 da det som oftest bliver l\u00f8st relativt hurtigt, og kunden derved kan komme videre.<\/p>","protected":false},"excerpt":{"rendered":"

Rasmus, vil du ikke fort\u00e6lle lidt om, hvad du laver hos Curit?<\/p>","protected":false},"author":6,"featured_media":4644,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43],"tags":[],"class_list":["post-4643","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nyheder"],"acf":[],"yoast_head":"\nM\u00f8d Curitterne \u2013 Supporten med speciale i finans - Curit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/curit.dk\/en\/moed-curitterne-supporten-med-speciale-i-finans\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00f8d Curitterne \u2013 Supporten med speciale i finans - Curit\" \/>\n<meta property=\"og:description\" content=\"Rasmus, vil du ikke fort\u00e6lle lidt om, hvad du laver hos Curit?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/curit.dk\/en\/moed-curitterne-supporten-med-speciale-i-finans\/\" \/>\n<meta property=\"og:site_name\" content=\"Curit\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-02T06:30:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T06:32:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/curit.dk\/wp-content\/uploads\/RARA.png\" \/>\n\t<meta property=\"og:image:width\" content=\"847\" \/>\n\t<meta property=\"og:image:height\" content=\"642\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nicklas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nicklas\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/curit.dk\\\/moed-curitterne-supporten-med-speciale-i-finans\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/curit.dk\\\/moed-curitterne-supporten-med-speciale-i-finans\\\/\"},\"author\":{\"name\":\"Nicklas\",\"@id\":\"https:\\\/\\\/curit.dk\\\/#\\\/schema\\\/person\\\/b64e1f10460769ca6e9b38e3163cefc5\"},\"headline\":\"M\u00f8d Curitterne \u2013 Supporten med speciale i finans\",\"datePublished\":\"2023-05-02T06:30:47+00:00\",\"dateModified\":\"2026-04-14T06:32:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/curit.dk\\\/moed-curitterne-supporten-med-speciale-i-finans\\\/\"},\"wordCount\":808,\"publisher\":{\"@id\":\"https:\\\/\\\/curit.dk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/curit.dk\\\/moed-curitterne-supporten-med-speciale-i-finans\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/curit.dk\\\/wp-content\\\/uploads\\\/RARA.png\",\"articleSection\":[\"Nyheder\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/curit.dk\\\/moed-curitterne-supporten-med-speciale-i-finans\\\/\",\"url\":\"https:\\\/\\\/curit.dk\\\/moed-curitterne-supporten-med-speciale-i-finans\\\/\",\"name\":\"M\u00f8d Curitterne \u2013 Supporten med speciale i finans - 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