The appraisal interview is a dialogue between manager and employee about the employee's general well-being, job satisfaction and development. The conversation should form the basis for how to maintain job satisfaction and optimise performance for the individual employee.
In this post, we will try to shed some light on how you can use IFS Cloud for your strategic HR work, including the performance review. Over the next few months, we'll also take a look at different areas of the HR module in IFS Cloud and how an ERP system like IFS can be used as a tool to support and streamline the HR department's work.
The appraisal interview is often seen as a one-off conversation, but in reality, each interview should be seen as one step in a longer process that together make up an employee's development process throughout the entire employment period. Through the goals and expectations set between manager and employee, the conversations are linked together so that the performance reviews become a dynamic and iterative process. Thus, IFS Cloud can be used as a tool to support this process, from the preparation, to the interview itself, to the follow-up work.
IFS Cloud contains evaluation templates that can be used both in the preparation of the appraisal interview and in the follow-up work. This ensures uniformity for all employees' development process by outlining the process, setting up evaluation parameters and documenting agreed points from the interview itself. This gives managers and employees an optimal starting point for the following process by virtue of the overall history, where agreed goals and ongoing evaluations as well as performance measurements throughout the year are linked together, making it easy to follow up on.
IT solutions for HR have traditionally been built with a quantitative mindset, which can sometimes come across as a bit too stringent and impersonal in a typical Danish corporate culture, where a more personalised and qualitative approach to performance evaluation is often preferred. Therefore, one of the development points in IFS Cloud has been to introduce new tools that support a more personalised approach. Continuos Feedback is a key element of IFS Cloud that requires a continuous dialogue between employee and manager. The tool invites ongoing feedback as an alternative to the traditional practice of an annual dialogue. At the same time, IFS has introduced the possibility to base the appraisal process on a more nuanced foundation, where managers, colleagues, customers and other stakeholders can provide feedback on an employee's performance.
On a daily basis, both managers and employees will have access to lobbies that can provide a visual snapshot of employee performance and well-being at any time, as well as when conversations take place, notification of new feedback and much more. What all lobbies have in common is that they come as standard and gather information from several different data sources in one place. This information also helps create a data foundation for the company that can be used in further work on competence planning and strategic HR processes in general.